Virus Removal, Computer Tune-Up & Account Help — North Providence, RI

Updated July 2026

Computer running slow, pop-ups everywhere, or locked out of your own account? These are some of the most common questions we hear at the ProFix counter, 1712 Mineral Spring Ave in North Providence. We do more than screens and batteries — we clean up infected and sluggish computers, and we help people get back into iCloud and Google accounts they have been shut out of. Call (401) 999-0100 or just walk in.

Virus & malware removal

If your computer is throwing pop-ups, redirecting your browser, running hot, or acting strange, you may have malware, adware, or a browser hijacker. We scan the system, remove the infection, clean out junk startup programs, and check that nothing is left behind. We will also tell you honestly whether the machine is worth cleaning or whether a fresh setup makes more sense for your situation.

Slow computer tune-up

Not every slow computer is infected — a lot of them are just clogged. We tune up Windows PCs and Macs by clearing junk, trimming what loads at startup, checking the drive and memory health, installing pending updates, and flagging any failing hardware. Many older laptops feel brand new again after a tune-up and a storage upgrade, at a fraction of the cost of replacing them.

Locked out of iCloud, Apple ID, or a Google account?

Forgotten passwords and account lockouts are one of the most frequent things people bring to us. We can walk you through the legitimate recovery steps for your own iCloud, Apple ID, or Google account — the proper account-owner process, with your ID and proof of ownership. We do not bypass security or unlock devices that are not yours; we help the rightful owner get back in the right way.

New device setup & data transfer

Got a new phone, laptop, or tablet and do not want to lose everything? We transfer your photos, contacts, messages, and files from your old device, set up email and accounts, and get you running before you leave. If your old device is broken, ask about in-store data recovery so nothing gets left behind.

What we work on

• Windows laptops and desktops — virus removal, tune-ups, and cleanups.
• Mac and MacBook — slow performance, cleanups, and setup.
• iCloud, Apple ID, and Google account recovery help for the rightful owner.
• New phone, tablet, and computer setup with data transfer from the old device.

Frequently asked questions

How much does virus removal or a tune-up cost?

It depends on what the machine needs — a quick cleanup is far cheaper than sorting out a deeply infected or failing system. Bring your computer to our North Providence store and we will diagnose it and give you the price before any paid work starts.

Can you get me back into my iCloud or Google account?

We can help the rightful account owner through the legitimate recovery process, with your ID and proof that the account is yours. We do not bypass account security or unlock devices that are not yours — we help you get back into your own account the proper way.

My computer is really slow — is it a virus or is it dying?

It could be either, which is why we diagnose first. Often it is just a clogged drive, too many startup programs, or a failing hard drive that a tune-up or upgrade fixes cheaply. We will tell you honestly whether it is worth it or whether the machine is at the end of the road.

Can you move everything from my old phone to my new one?

Yes — we transfer photos, contacts, messages, and files and set up your accounts so your new device is ready to go. If the old device is broken, ask about in-store data recovery.

Do I need an appointment?

No — ProFix is walk-in friendly at 1712 Mineral Spring Ave, North Providence, RI. Call (401) 999-0100 with any questions before you come in.

ProFix — phone, tablet, and computer repair in North Providence, RI. 1712 Mineral Spring Ave · (401) 999-0100.